REFILL & RECYCLE CANDLE JARS

Many of you asked, what can you do with the empty candle jars?

We are happy to share with you our sustainability efforts to recycle > reuse > refill your candle jars!

Here's how you can get your existing jars refilled by Candescent Box!

1. RECYCLE: Effective from 1st Dec 2023, you can head over to Jovial Co. @ 231 Bain Street, #02-91, Singapore 180231 (Open from Tuesday to Sunday 11am-730pm). 

Deposit of $10 will be required for every refill request that is being drop off at Jovial Co.

Note: Candescent Box collection day from Jovial Co. will be every Tuesday, 6pm (any request received after the cut-off time will be considered as next week's collection.)

2. CONFIRM: Pass your empty jars to Jovial Co. friendly staff at their shop, complete the refill form to choose your favourite scent and make payment to confirm. 

3. TURNAROUND TIME: Within 1 week upon collection day from Jovial Co. Customers will be notified via SMS once it is ready for collection at Jovial Co. For peak season in Nov & Dec 2024, please note the turnaround time can take up to 3 weeks. Kindly notify us if you need it back urgently. 

 

Frequently Asked Questions (FAQ)

1. Is there any other return points besides Jovial Co.?

• At the moment, it will only be available at Jovial Co., Bras Basah Complex.

 

2. Do you accept any candle jars that is NOT purchased from Candescent Box?

• YES! Customers can bring their own candle jars, it can also be from other brands. Based on the sizing of the jar, you can then match which size you will be refilling for. You may check on their respective labels to know the size.
• Otherwise, if you are not sure of the volume of your jar, you can just place a deposit of $10 and we will check for you before we proceed to refill your jars.

 

3. Can I request for the refilled jars to be delivered to me?

• Yes, however you will have to bear your own shipping fees of $4 if you are unable to collect at Jovial Co.

 

4. What are your charges for refilling the candles?

• Refer to refill candle charges below: 

Size	Quantity	Price
Small	Up to 150g	$10
Medium	Up to 250g	$20
Large	Up to 350g	$30
Extra Large	Up to 500g	$40
Premium	500g and above	$50

 

Note: If you are not sure of your candle jars, you can still leave your empty jars behind with a deposit of $10 to confirm your order. We will reach out to you to confirm.

 

Thank you for doing your part for our planet!