REFILL YOUR CANDLE JARS
Many of you asked, what can you do with the empty candle jars?
We are happy to share with you our sustainability efforts to recycle > reuse > refill your candle jars!
Here's how you can get your existing jars refilled by Candescent Box!
1. RETURN: Look out for our pop up booth locations.
2. CONFIRM: Pass your empty jars to our friendly staff at our pop up booths, choose your favourite scent and make payment to confirm.
3. TURNAROUND TIME: For 5 jars and below, it will be within 3 working days. 6th jars and above, it will be within 7 working days.
Frequently Asked Questions (FAQ)
1. Is there any other return points besides your pop up booths?
- Yes, it will be at our convenience. Reach out to us at email@example.com to arrange.
2. Do you accept any candle jars that is NOT purchased from Candescent Box?
- Yes, we do accept and will charge you for refill according to the volume of your jar.
3. Can I request for the refilled jars to be delivered to me?
- Yes, however you will have to bear your own shipping fees of $5 if you are unable to collect at our pop up booths.
4. What are your charges for refilling the candles?
- Small: <100g = $10
- Medium: <200g = $20
- Large: <300g = $30
- Extra Large: <500g = $40
- Premium: >500g = $50 nett